Monday, August 13, 2012

The Configure Command





There are two Configure menus: the Engineer Configure and the System Configure.
Each Configure has its own password. The Engineer Configure involves low level adware configuration. It is usually done by service technicians at the time of system installation and need not be changed during normal operation. The System Configure involves operation options and channel configurations. It is usually done by the system manager whenever needed.



Select “Engineer Configure” or “System Configure” by clicking on the corresponding title. The following menu will appear:





Enter the correct Password to continue. The default Engineer Password is “999999”. The default System Password is “111111”.


Ø       Configure/System Configure/Notify
There are two methods to notify the system manager when an alarming situation arises in the system: the Phone Notification and the Speaker Notification. The Phone Notification uses the Alarm Channel to dial a phone number and play a message to notify the system manager. It will keep notifying at preset intervals until the problem is taken care of. A channel must be dedicated as the Alarm Channel in order for the Phone Notification to work. In order to set up an Alarm Channel, a special version of the voice board (with a low impedance channel) must be used. See Configure/ System Configure/Channel for more details.
The Speaker Notification plays the notification message via the replay speaker once every 10 seconds until the problem is taken care of. Both notification methods can be turned on or off independently.



Ø       Configure/System Configure/Channel




Channel
Select the target channel to configure.

User Name
Enter the user’s name for your own reference, and it will be shown in the main screen.

Tel No.
Enter the user’s phone number for your own reference, and it will be shown in the main screen.

Start Method
Select Local Phone or Energy. The Start Method must be selected according to how the system is connected to the phone lines, or the system may not work properly.

Usage
Select “Record, Play, Alarm or No Use” Channel #1 is usually configured as the Replay Channel in order to replay record data. Channel #2 may be set as the Alarm Channel so that the system manager will be notified of any alarming situation or problems. However, in order to set up an Alarm Channel, a special voice board (with a low impudence channel #2) must be used. Other channels should be configured as Record Channels. Set a channel to No Use to take it out of service temporarily.

List User Data
Click here to display a list of channels with user names and phone numbers. It allows you to quickly find a user name for a certain channel, the phone number of a user, and etc.













Ø       Configure/System Configure/Work Hours


Work Hours
First un-check the” Full Time” Working box in order to enter up to three ranges of Work Hours in 24-hour format. In addition to entering time, you also need to check its box in order to enable a range.
The default range is Full Time Working, which covers the whole day.

Minimum Record Length
Any record shorter than the Minimum Record Length will not be saved in the system. Default = 1 second.

Maximum Record Length
Any record longer than the Maximum Record Length will be cut to the Maximum Record Length and the remainder saved as another record. Default = 1800 seconds.








Ø    Configure/System Configure/Backup
The system offers two schemes of automatic backup at regular intervals. The first one is Daily Backup which happens once a day at preset time. The other one is Instant Backup which can happen several times a days at preset intervals.


Daily Backup
Enter the Daily Backup time (in 24-hour format) here. If Daily Backup is selected, Instant Backup will be disabled automatically.

Periodic Backup
Enter the Periodic Backup interval (in 24-hour format) here. The Periodic Backup interval is the time period that backup should take place. The Periodic Backup interval should not be too short or the life of the backup device will be shortened. If Periodic Backup is selected, Daily Backup will be disabled automatically.








Ø       Configure/System Configure/Disk Information


the disk information, highlight the target disk and click “SHOW”. The following This command is usually used to check the status of a backup disk. To display information will be displayed:

You may enter a Name for your own reference.

Ø       Configure/System Configure/Group
Add
Click “Add” to add a new group. The following menu will appear.






Ø     Configure/ Configure System/ System Password
The default System Password is “111111”. You may use a combination of any letter, number or symbol on the keyboard. Note that letters are case sensitive. If desired, the System Password and the Engineer Password can be the same. The System Password can be used in lieu of any Group Password, but not vice versa.


Current Password
Enter the current System Password.

New Password
Enter the new System Password, 14 digits maximum.

Confirmation
Enter the new System Password again to confirm it.



Ø     Configure/ Configure Engineer/ Voice Card


This menu displays the following information:

No. of Cards
Number of voice cards installed in the system.

IRQ
The IRQ setting is used by the voice cards.
 All cards in the same system must use the same IRQ setting.

Memory Location
The Memory Location used by the voice cards to exchange data with the system CPU. All cards in the same system must use the same Memory Location. Please refer to the Hardware Configuration section for more information on how to change the above configurations.







Ø     Configure/ Configure Engineer/Storage Device
All channels in the system share the same storage device(s). If there are more than one storage devices, they will use serially, i.e. when the first device becomes full, the next device is used automatically. Only hard drive partitions are considered storage devices by the system. Also, partition C: is used to store system files only and not considered a storage device.



Click on a storage device to display its usage information.










Ø     Configure/ Configure Engineer/Backup Device
All channels in the system shares the same backup device(s). If there is more than one backup device, they will be used serially, i.e. when the first device becomes full, the next device is used automatically.


Click on a backup device to display its usage information.










Ø     Configure/ Configure Engineer/Record & Play
Ø      

First, select the target channel for configuration.

Record Gain
The Record Gain determines the recording level. A higher Gain translates to a higher level. Range = -10 ~ +10. Default = 0.

Record Mode
Select 8 or 16 Kbps. 16 Kbps sounds better but consumes twice as much memory as 8 Kbps. Default = 16 Kbps.

Start Threshold
If Start Method is set to “Energy”, recording will start when sound level reaches beyond Start Threshold. Range = 0 ~ 21. Default = 3.

Detect Dial out Number
The Dial out Number is the string of touch tones entered at any time during the call. It can be detected/saved and used as a search key to find the record data later. Default = yes.
Stop Threshold
If Start Method is set to “Energy”, recording will stop when sound level drops below Stop Threshold for duration longer than Stop Delay. The Stop Threshold is often set to the same value as the Start Threshold. Range = 0 ~ 21. Default = 3.

Stop Delay
See Stop Threshold for definition. Range = 0 ~ 99. Default = 3.

Play Gain
The Play Gain determines the replay level. A higher Gain translates to a higher level. Range = -10 ~ +10. Default = 0.

Ø     Configure/ Configure Engineer/Dialing
The Dialing menu is used solely by the Alarm Channel which is the only channel in the system that can dial a number. The number to dial and notify is configured in the Configure/System Configure/Notify menu. In order to set up an Alarm Channel, a special version of the voice board (with a low impendence channel) must be used.








Dialing Mode
Select Tone or Pulse. Default = Tone.

Dialing Delay
After going on-hook, the Alarm Channel waits a Dialing Delay period before it starts dialing. It’s fixed at 4 seconds.

Set Prefix
If a prefix must be dialed before dialing the phone number, select YES. Otherwise, select NO.

Prefix Digit
The Prefix Digit (can be a string of digits) will be dialed first if Set Prefix is set to YES.

Loudness
The Loudness determines the alarm message loudness when calling. It’s fixed at -2 for optimal result.






Ø     Configure/ Configure Engineer/Engineer Password
The default Engineer Password is “999999”. You may use a combination of any letter, number or symbol on the keyboard. Note that letters are case sensitive. If desired, the Engineer Password and the System Password can be the same.


Current Password
Enter the current Engineer Password.

New Password
Enter the new Engineer Password, 14 digits maximum.

Confirmation
Enter the new Engineer Password again to confirm it.

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